Shipping + Delivery

DELIVERY

Orders placed by 10 am AEST on a business day (Mon-Fri, excluding public holidays) will be dispatched the same day. Orders placed after 10 am AEDT or on the weekend will be dispatched the next business day. Please allow for a minor dispatch delay on launch days as we work to pick and pack high order volumes.

Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible.

If you are having any trouble with your order being delayed please feel free to get in touch with our team at info@cropshopboutique.com.

ADDITIONAL INFORMATION

Orders will be processed and delivered Monday-Friday, except in cases where there are national holidays. Be aware that when there are national holidays orders may experience longer processing and delivery times.

SHIPPING

Upon finalising your order, there will be a number of delivery options to choose from. We know you’re excited to get your latest Crop Shop Boutique purchase, so we offer you the opportunity to select your preferred method during checkout.

DOMESTIC (Within Australia)

We offer two different shipping options within Australia:

Standard shipping
Express shipping
Free express shipping for orders over $150 (AUD).

Please see estimates below:

LOCATION

POSTAL COURIER

SHIPPING ESTIMATE

AUSTRALIA

AUS POST STANDARD

AUS POST EXPRESS

2 + Business Days

1-3 Business Days

INTERNATIONAL

International orders over $150 (AUD) will receive free standard shipping.

International orders over $200 (AUD) will receive free express shipping.

EXPRESS

Please know that the cost of shipping is calculated at checkout and based on delivery location and weight. Please see estimated express delivery times below:

LOCATION	POSTAL COURIER	SHIPPING ESTIMATE
NEW ZEALAND	DHL	2-3 Business Days
ASIA	DHL	2-4 Business Days
UNITED STATES	DHL	2-4 Business Days
CANADA	DHL	2-5 Business Days
UNITED KINGDOM	DHL	2-5 Business Days
REST OF EUROPE	DHL	2-5 Business Days
REST OF WORLD	DHL	2-4 Business Days

IMPORT LIABILITIES AND TAXES

If your order is dispatched internationally, it may have to be cleared through customs. As a result, there may be fees that have to be paid depending on the country. Please note that Crop Shop Boutique does not cover import liabilities that may be applied by the government of the destination country. Crop Shop Boutique will not be held liable or responsible for the custom delays, duties or taxes that may apply.

Crop Shop Boutique is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.