Shipping + Delivery
DELIVERY
Orders placed by 10 am AEST on a business day (Mon-Fri, excluding public holidays) will be dispatched the same day. Orders placed after 10 am AEDT or on the weekend will be dispatched the next business day.
Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible.
If you are having any trouble with your order being delayed please feel free to get in touch with our team at info@cropshopboutique.com.
ADDITIONAL INFORMATION
Orders will be processed and delivered Monday-Friday, except in cases where there are national holidays. Be aware that when there are national holidays orders may experience longer processing and delivery times.
Please note that our standard international shipping option only accepts PO Box addresses for the following countries:
- Oman
- Papua New Guinea
- Qatar
- Saudi Arabia
- United Arab Emirates
Your order will be returned if not labeled with a PO Box address.
SHIPPING
Upon finalising your order, there will be a number of delivery options to choose from. We know you’re excited to get your latest Crop Shop Boutique purchase, so we offer you the opportunity to select your preferred method during checkout.
DOMESTIC (Within Australia)
We offer two different shipping options within Australia:
- Standard Shipping $7.50 (AUD); or
- Express Shipping $10 (AUD).
|
LOCATION |
POSTAL COURIER |
SHIPPING ESTIMATE |
|
AUSTRALIA |
AUS POST STANDARD AUS POST EXPRESS |
2 + Business Days 1-3 Business Days |
INTERNATIONAL
STANDARD & EXPRESS
We also offer two different shipping options internationally:
- Standard Shipping $15 (AUD); or
- Express Shipping $25 (AUD).
Please see shipping estimates below:
|
LOCATION |
POSTAL COURIER |
SHIPPING ESTIMATE |
|
NEW ZEALAND |
DHL PPS SERVICE AUS POST EXPRESS |
3-5 Business Days 2-4 Business Days |
|
ASIA |
DHL PPS SERVICE AUS POST EXPRESS |
5-9 Business Days 2-4 Business Days |
|
UNITED STATES |
DHL PARCEL DIRECT AUS POST EXPRESS |
4-6 Business Days 2-4 Business Days |
|
CANADA |
DHL PPS SERVICE AUS POST EXPRESS |
5-9 Business Days 2-4 Business Days |
|
UNITED KINGDOM |
DHL PPS SERVICE AUS POST EXPRESS |
3-7 Business Days 2-4 Business Days |
|
REST OF EUROPE |
DHL PPS SERVICE AUS POST EXPRESS |
5-9 Business Days 2-4 Business Days |
|
REST OF WORLD |
DHL PPS SERVICE AUS POST EXPRESS |
9-14 Business Days 2-4 Business Days |
IMPORT LIABILITIES AND TAXES
If your order is dispatched internationally, it may have to be cleared through customs. As a result, there may be fees that have to be paid depending on the country. Please note that Crop Shop Boutique does not cover import liabilities that may be applied by the government of the destination country. Crop Shop Boutique will not be held liable or responsible for the custom delays, duties or taxes that may apply.
Crop Shop Boutique is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.